What I do

I’m a content strategistuser experience and digital content consultant based in Bristol, UK. I help people to communicate better through digital media.

I love working in digital media and I really enjoy working with people who share my enthusiasm.

People tell me that they like working with me because I know what I’m talking about, I talk plainly and I’m easy to get on with.

How I do it

I offer content strategyuser experience designconsultancy services and training programs. Email me to discuss your needs in more detail.

People I’ve worked with

I work with clients from a broad range of sectors. Here are some of my recent projects.

Content Marketing Association

I work as training consultant for the Content Marketing Association, the trade organisation that supports customer publishers throughout the UK. I’m responsible for securing speakers for the monthly digital breakfast events, as well as providing training for the Content Marketing Association’s members. I have delivered training on the following subjects:

• Content marketing
• Content strategy
• Digital publishing strategy
• Web analytics for publishers and brands
• User experience and usability
• Social media and online PR
• Search Engine Optimisation for writers and journalists

Telegraph Media Group

As one of the Content ETC training consultants I run a number of training workshops with journalists from the award-winning Telegraph group of newspaper and magazines on the following subjects:

• Writing for the Web
• Advanced  Writing for the Web
• Blogging
• Social Media
• User Generated Content


Working with Content ETC I have run digital workshops for the specialist titles at the UK’s largest magazine publisher, including NME.com, MarieClaire.co.uk, Nuts.co.uk and  GoodtoKnow.co.uk.

The National Trust

I trained digital content and marketing teams working at the National Trust central office and at regional properties. I delivered courses on best practice techniques for writing for the web. I’ve also worked with the digital management team to optimise content for the re-launch of the main website in 2010.

Immediate Media

I worked with digital content teams on market-leading titles, including BBC Music, BBC History, BBC Wildlife, BBC Focus, Gardens Illustrated, BBC Homes and Antiques, Cross-Stitching.com and Your Hair. I delivered training in writing for the web and how to use social media to drive business.


Vertu is the brand of premium mobile phones from the world’s biggest handset manufacturer Nokia. I worked with the web team, consulting on user experience and usability issues.

Future Publishing

I was the Online Group Senior Editor at Future from 2004 – 2009. I led the user experience and usability testing functions, and worked on the development of market-leading sites such as TechRadar.com, BikeRadar.com, PhotoRadar.com, MusicRadar.comT3.com and TotalFilm.com.

Media Clash

I provided user experience and usability advice and direction to the team behind the leading website for public schools, Tom-Brown.com.

To find out more about the services I offer and ways I can help your business, see my Services page or contact me at tim.tucker@23digital.com.